Zoho is hiring for the position of Technical Support Engineers, India. Candidates with a Bachelor’s/ Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Table of Contents
Job Description
| Job Title | Technical Support Engineer |
|---|---|
| Job Type | Full-Time (Voice-Based Support) |
| Location | Chennai, Salem, Coimbatore, Tirunelveli, Madurai (India) |
| Required Skills | Customer communication, technical troubleshooting, teamwork |
| Experience Required | Freshers are eligible; willingness to work in night shifts |
| Preferred Qualification | Bachelor’s / Master’s in any discipline |
| Apply Link | Click Here |
Responsibilities
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
How to Apply
- First, read through all of the job details on this page.
- Scroll down and press the Apply Now button.
- To be directed to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross- check the information you have provided.
Apply Link: Click Here
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